Support

Clear answers without asking for sensitive files.

Find help for steps, backups, local transfer, exports, and the current release preparation.

Where is my data stored?

On your device by default. LessBite has no user account.

What if I forget my backup password?

LessBite does not store it, so it cannot be recovered or bypassed.

Why are steps not syncing?

On Android, check Health Connect READ_STEPS access. The current iOS release supports manual step entry only.

Will import overwrite my records?

A backup is imported as new plans and does not silently overwrite current records.

Should I send a .lbk file to support?

No. It may contain sensitive records, and support will not ask for it.

Need to report a problem?

Email support@lessbite.com with a brief description of your LessBite question or feedback. Do not send backup passwords, .lbk files, or screenshots containing sensitive records.